Battery Test and Inspection near Katy, TX

“ I must say that everything went great. My experience here at Honda Tomball was well past my expectations. Elizabeth Pratt was absolutely wonderful and helpful. I highly recommend her! If she is busy, make an appointment with her. You won't regret it. Also Andrea was helpful. Overall, a great visit, apart from the norm. A breath of fresh air. ”

“ Great buying experience! Jose M. was awesome to work with. He went above and beyond to make sure we got exactly what we were looking for and made the buying process simple for us. We are very happy with our Odyssey. ”

“ We had a great experience at Honda Tomball thanks to Nadia! She was incredibly responsive, friendly, and made the entire process smooth and stress-free. From start to finish, she made us feel comfortable and never pressured. Her customer service was truly top-notch, and she went above and beyond to ensure we had a great experience. I highly recommend asking for Nadia if you’re shopping at this dealership! ”

“ I purchased a new CRV from Honda Tomball and had a great experience. Juliana Coleman, my sales specialist, was awesome. She was so personable and easy going; an absolute pleasure to work with. ”

“ I had an excellent experience buying my new car from this dealership in Tomball. A special thanks to Muhammad Javaid for his outstanding help throughout the entire process. He was friendly, professional, knowledgeable, and very patient. He answered all my questions, guided me through every step, and made the entire car-buying experience smooth and stress-free. I truly appreciate his excellent customer service and highly recommend asking for Muhammad Javaid if you're looking to buy a car. Thank you again for making this such a great experience! ”

“ Dawson is the kind of salesman who makes the buying process feel straightforward instead of stressful. He takes the time to understand what you're looking for, answers questions clearly, and works hard to help you find a vehicle that fits your needs and budget. His professionalism, responsiveness, and attention to detail help customers feel informed and supported throughout the process. If you're looking for someone who values honest communication and great customer service, Dawson is someone worth talking to. ”

“ My husband and I bought a new CRV yesterday (6-30) from Juliana Coleman. The car was for me but husband was sitting beside me listening. He could tell I was getting frustrated with the pushy salesmen & told me that it wasn't like me to take that (i shopped around). Those dealerships closed @7 so I started putting my papers away. Then a sweet sounding lady called around 8 from Tomball. Seemed like she knew what I wanted. Can't remember exactly but she asked questions about me & what I liked to do (she knew her job) She found what I wanted then we worked on price. It had been 18 years since I'd bought my last new car! Juliana was a doll to work with! ”

“ I had a very professional experience with Braden Minton every question answered immediately, if he had a client , he said so and called me back or responded with a text, from two different options on a Honda, while I was waiting he said if I needed anything call or text him and he answer every time his professionalism was the best and he did awesome helping me making sure if I needed anything afterwards call him . THANK YOU ALL, they took my pre offer from Shell Federal Credit Union filled my car, wash ,detail clean inside and I'm telling you professionals !! I will refer and go again thank you TOMBALL HONDA !!! ”

“ Nadia in sales was so helpful to me to get in my new crv! I was in a time crunch and she helped my dad and I very quickly and professionally while still giving the warmest welcome! Thanks so much Nadia, you’re the best! ”

“ Phil naufil was a huge blessing to our family. We had our 2013 Honda pilot for 9 years and it was time to finally put her to rest. After going from dealership to dealership and getting denied or having to put a double down payment, Phil worked his magic and made something happen for us. We are absolutely blessed that we found Phil and got us our car and I absolutely love my new car. Thank you Phil! ”

“ Thank you Keegan for a wonderful buying experience at Honda of Tomball. I appreciate your attitude and patience when I couldn’t make up my mind as I was seeking the right fit for my needs. I appreciated that you reached out only periodically as I was in the decision process. Thank you to Manny as well for his in depth knowledge of financing and the pros and cons of the different options they offer. It was a pleasurable experience and I highly recommend this team. PatD ”

“ If you’re in the market for a new car, we highly recommend Juliana Coleman! You will not be disappointed!! She’s an amazing sales woman. She listens, understands, and gets the deal done! Super straightforward and very knowledgeable. By the far the quickest car buying experience we have ever had! Will definitely be coming back to Juliana when we’re ready for another upgrade or a second vehicle!! ”

“ Great experience, def would recommend these guys. Earl my sales guy was awesome to work with, the sales manager Earl was working with, was quick to get us to a deal we were happy with regarding pricing, discounts, extras etc. The finance manager Lance was super effective and great to work with on the closing documents and final offers of extra coverage etc. Very low stress place and staff to deal with in a stressful situation for most. For sure would buy here again. Bought some extras from the parts guys on the way out, those guys were great too. ”

“ Nadia was amazing! She gave us the best deal and made the whole process quick and easy. She was friendly, professional, and helpful. I highly recommend asking for Nadia if you're looking for a great car-buying experience! ”

“ Roni, was quick & helpful. ”

“ I had an excellent experience purchasing my vehicle from Honda of Tomball. The entire process was smooth, transparent, and stress-free. A special thank you to Wyatt Maturin for providing outstanding customer service. He was knowledgeable, professional, and took the time to answer all my questions without ever making me feel pressured. I couldn't be happier with my purchase and highly recommend both Wyatt Maturin and Honda of Tomball to anyone looking for a great car-buying experience. ”

“ Ask for Charisse Driver, she gave us the most amazing experience at Honda of Tomball! She made the process so fun, comfortable and easy. Love my new car and so thankful she was the one to help me with it. Thank you Charisse ❤️ ”

“ Bought a used 2015 accord for our son. The most pleasant car buying experience we've ever had. Our salesman Babar Rizvi was TOP NOTCH ! Super nice guy , helpful , no pressure and steered us towards a better car/ better value than we initially came to see. Just had a great experience. ”

“ Roni Is the pleasant helpful young man in The parts department of Tomball Honda. He put a new battery in my key fob. I don't understand why they're so challenging to open, but they are. He was generous with his time and information and is the perfect example of excellent customer service. ”

“ As a single woman, I really appreciated how respectful and straightforward David Romero was throughout the entire car-buying process. He listened to what I wanted, didn't try to pressure me or feed me any sales pitch, and helped me get exactly the vehicle I was looking for. Honest, professional, and easy to work with—I highly recommend David to anyone looking for a stress-free experience. ”

“ My sales person Nadia was wonderful, very knowledgeable and friendly. I also enjoying talking to the financing team. I was able to find a solution to my concerns. Overall, I definitely recommend visiting Honda of Tomball. ”

“ Great experience with buying a new truck here. Shoutout to Kegan for assisting me in the entire process from responding fast to getting paperwork prepared in a timely manner! Definitely recommend if you’re buying a new car. Also shoutout to Lance in finance for making that side of it easy and finalizing the entire transaction! ”

“ Very friendly and helpful ”

“ I sent my son to see the “”Grumpy Old Man”, Doug Levene at Honda of Tomball because I knew he would be treated fairly and get the best deal on a new Honda. The team there did not disappoint. Mike the General Sales Manager got involved with Manny the Used Car Director and got him top dollar for his 2022 Ram 1500 that he was trading in along with a great deal on a New Accord Sport Hybrid. Brisa in finance got him a great rate and helped him with an extended warranty. Overall he got a New Accord, lower payment and saves $$$ on gas. Thanks Honda of Tomball, Go See Doug!! ”

“ Kegan called on Sunday to followup our online inquiry about a used Odyssey. He gave us the information we needed and checked back to answer any questions. We made our appointment to go in today and the rest is history. He was knowledgeable, efficient, and thorough. The whole process was without issues. Kegan is a great salesman to work with. Way to go, Kegan! ”

“ I purchased one of my vehicles from Honda of Tomball and have continued using their service department ever since. The staff have always been professional, friendly, and easy to work with. The service team is knowledgeable, helpful, and does a great job keeping you informed throughout the process. Overall, I’ve had consistently positive experiences here and would gladly recommend them to anyone looking for a Honda dealership. ”

“ Recently purchased a CRV Hybrid Sport and my sales rep, Monica, was so helpful, patient and knowledgeable throughout the entire process. I asked a lot of questions and she answered all of my questions and concerns with patience so I recommend her 100%!! Financing was pretty smooth as well, Mohamed helped me and was super transparent with all of my options. I am so happy to have purchased a car with this amazing team 🥰 ”

“ Had an amazing experience. Special thanks to Dawson who was both professional and friendly! ”

“ Jacob in service was absolutely amazing! He was knowledgeable and so kind. ”

“ We had a great experience buying and selling. The service department, while very nice, told me multiple times my vehicle was as fixed yet I had to bring it back three times before they figured out the issue. This happened twice. Two separate issues. ”

“ If you’re ever in need to buy a car Errol Bancroft should be your number one choice at this dealership!! Right from the start Errol greeted us with a smile and answered all of our questions. He was never pushy or pressured us into making a hasty decision. He made this entire experience a breeze! Even the financial portion was a breeze at this dealership! —————————————————- Updated review My mother and I had tires installed at this dealership. After returning home, the TPMS warning light came on. We checked the tires and even stopped by a local mechanic to see if they simply needed air, but the light remained on. We decided to return the next day for peace of mind. A brand new set of tires isn’t cheap and the tire could have a nail or something else. We simply didn’t want to risk anything. When we arrived to Honda Tomball, Ray was assigned as our service advisor. Despite our previous interaction, I gave him the benefit of the doubt. From the beginning, however, there was no greeting or acknowledgement. As I tried to explain that we had purchased tires the previous day, he interjected and said, “those are our tires?” in a loud and obnoxious tone. When we confirmed the tires had been purchased through the dealership, he responded apathetically. When I attempted to explain the TPMS issue, I was interrupted once again. Ray stated that it was "an easy fix." My mother then expressed frustration because if it was truly that simple, it should have been addressed before we left the dealership. We do not live nearby and taking additional time out of our schedules to return was inconvenient. Rather than acknowledging our concerns, apologizing for the inconvenience, or explaining the issue, Ray simply walked away after calibrating the tire settings. At no point did he explain what caused the warning light, what he did to resolve it, or offer even a brief apology for the situation. What bothered us most was the lack of communication, professionalism, and respect. As paying customers, we felt dismissed and as though our concerns did not matter. This experience also reminded me of a previous interaction with Ray during a service visit. Another customer informed me about a dealership coupon, so I asked whether it could be applied. Although the coupon required advance notice, Ray responded in a harsh and condescending manner, emphasizing that I should have mentioned it beforehand. A simple explanation of the policy would have been sufficient. I appreciate that another employee, Ken, later apologized for Ray's behavior. Ken also thoroughly explained what caused the light to go off and even showed us what was done to fix the light. Ken tried to explain Ray is from New York and that’s just how he acts. At the end of the day whether you’re from New York or wherever there’s no need to be condescending/rude. I have no doubt that Ray is knowledgeable and capable in his role. I’ve been to the service department plenty of times and have seen how differently he treats male clients as opposed to how he has treated us. Customer service should be consistent for all clients regardless of gender. Respectful communication, listening to customers, and taking a moment to explain concerns are basic expectations that were missing from both of my experiences with him. A good example of a good customer service at this specific dealership would be Alex. His treatment of customers is night and day compared to Ray. Alex was amicable, courteous, and thoroughly explained any issues he found. He never rushed us or made us feel like we were inconveniencing him. ”

“ When dealing with Ray Mohammed he was very rude and unprofessional and this is why I will not be returning. ”

“ Honda of tomball is an expensive and elaborate scam. I went for service a few months ago and they told me my brake pads needed replacement for around over 1 thousand dollars. I refused service on that and said it feels fine. Fast forward another 8k miles for my next oil change I get the service advisor ray Mohammed who says everything is fine and I don’t need anything for the brake pads. Is this a scam to get me to buy new brake pads or does ray Mohammad just not care? ”

“ We are dealing with them right now; purchased a new crv hybrid on 06/30/26 and we still don’t have a car in hand. Cannot begin to explain what a nightmare the whole process has been. We have been dealing with Zaria, this is the irresponsible sales person we were unfortunate to deal with when we messaged the dealership to ask questions. My husband and parents took off early from work to buy the car since it was 1 hour out from our house. At the time of test drive my husband noticed the check engine sign and tire pressure lights on. The sales person assured us they will get the car serviced before we head out and they will make sure it’s fixed. After everything was signed and my parents started to drive the car on the highway, all the lights came back on. We contacted Zaria as soon as they came home that all these service lights should not be going off with a brand new car and we don’t want to end up with a lemon, requested that we exchange for another car with same specs. She said ok they will send out another car next day. A porter shows up with a loaner car next day and takes away the car, we were not told by Zaria that we’ll to wait a week for the new car. She is a point of communication for the dealership and failing to relay information between both the parties. Today 07/06/26 she shows up with the new car; we have her soda to drink and asked her to give us 10 mins to check the car. The car was dirty inside and outside we asked her why it was not detailed before bringing it to us. She started giving us attitude straight off, saying it was her off day and she had to drop off our car. We should accept the car and deal with the dealership later, she even refused to call anyone at that time saying that she didn’t know whom to call. I got on the call with the dealership myself at that point and asked to talk to the manager; was able to get Muhammad on call after some back and forth. While I spoke to him my sister saw scratches on the passenger side door. He also wanted us to accept the car with everything saying the car had to be checked after service. Well this car was at our door with scratches, a brand new car and they refused to take responsibility. He also got rude with me on the phone, when I was frustrated, which I didn’t know who would’ve be mad at this point with how much incompetence we have to deal with the this supposedly “biggest Honda dealership” in Texas. I told him to take the car back, get everything fixed or give me a car which is pristine, which a new car should be. We are buying a new car with a price tag of 35k it’s not chunk charge, I’m not going to accept lemons and scratched cars. We need immediate remedying of these problems by the management at this dealership. If you are hiring incompetent sales people who are increasing work for you and your customers, that’s not customer’s problem. Rude behavior towards paying customers, in an industry which relies heavily on customer service is also not acceptable. ”

“ Was dishonest about service. Asked for upfront pricing on B123 and charges increases after i dropped of vehicle. I would never use this place again or do business with this establishment. ”

“ Called and asked for quote of B123 service. Quoted me $530 which was comparable to other written quotes I received from other dealerships. Since I was close to dealership I dropped it off but then the added $123 extra dollars to the quote for basic air filters which can be easily done at home are are the “2” of the 123. They blamed me for the miscommunication but I feel they were purposely dishonest and misleading. Very disappointing experience. ”

“ Bad service, rude people and misleading through the phone compared when your there person. 3rd time they are rude. Glad I got rid of my honda. ”

“ I bought an HRV LX 2026 here, and it's terrible that the car always has an apple carplay error. I went to repair and the condition is still not better. I told Enzzo, who sold the car to me, if there was any way to have an option to replace me, I didn't know. It's too bad that I bought the car here. Hope that everyone or the customer service department will contact me to solve this problem . So bad ”

“ 76.00 for a transmission filter on a 2016 Honda Accord.. plus 3 gaskets... totaling $ $119 and some change.. I'll never be back, and that's a promise .. I found a Honda one online for $36 .. Needed a new battery also .. I'll head to Napa.. The wife wants a new SUV.. but I see how yall are playing .. I'll shop somewhere else . ”